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alilrc10366 avatar image
alilrc10366 asked saadetswift16514 answered

RingCentral Office Standard integration with Dropbox

RingCentral Office Standard edition for Canada clearly states that Dropbox integration is included. RingCentral for Dropbox integration Guide clearly mentions RingCentral integration with Dropbox is available for all users. However, as far as I tried this is only possible through RingCentral Archiver which is only available for Premium and Ultimate users. We have a third party option through Zapier or workato which is costly and confusing for small businesses. For example I did not see a Zap for Zapier to automatically backup Fax, Voicemails and SMS to Dropbox from RingCentral. May be there is a way to integrate with Dropbox without RingCentral Archiver? Please help and advise. https://www.ringcentral.com/office/features/dropbox-integration/overview.html

Following is a quote from RingCentral website: "RingCentral for Dropbox is available for free to all RingCentral Office edition subscribers. You already have everything you need to start archiving and sharing files using RingCentral. Just enable RingCentral for Dropbox, and youre set."
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saadetswift16514 answered
Hey Alilrc,

So sorry for the confusion! That particular post is incorrect and we are looking into getting it updated ASAP. At this time, Archiver is available for Office Premium and Ultimate plans.
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