question

Richard Campbell avatar image
Richard Campbell asked Phong Vu answered

Login with Extension and Single Signon

I have promoted my code to Production and now I am getting the following error.

Error connecting to RingCentral API: Login for extension by password is not allowed when Single Sign-On is enforced


Is there away around this? Can I create a local Service Account in RC that is not single sign on?

authentication
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Phong Vu avatar image Phong Vu ♦♦ commented ·

Is the app using password flow authentication? What is your app name?

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Richard Campbell avatar image Richard Campbell Phong Vu ♦♦ commented ·

password flow - rc3064-test

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1 Answer

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Phong Vu avatar image
Phong Vu answered

Hi Richard,

Login to your account at https://service.ringcentral.com. Open the Tools menu and select the "Single Sign-on" option. change the Manage Your Login method.


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