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Rob Ljunggren avatar image
Rob Ljunggren asked Khadhar Koneti answered

Email not validated

When i look at my profile my e-mail is not validated. I can hit the button to send the re-validation e-mail but i never receive it. I have checked Spam and my quarantine folders and not come through.
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Rob Ljunggren avatar image Rob Ljunggren commented ·
I also gave it a day to see if it was delayed.
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Phong Vu avatar image Phong Vu ♦♦ commented ·

Do you have a different email to try? Can you give me your account main company number?

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Rob Ljunggren avatar image Rob Ljunggren Phong Vu ♦♦ commented ·
I can try to change to my personal e-mail and see if that works, it is 2034016000
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Phong Vu avatar image Phong Vu ♦♦ Rob Ljunggren commented ·

I saw a few users who have not validate the email but many of them have invalid email address like no@no.com etc.

If different email does not help, please let me know the name of the pending user for create a ticket and send to devsupport@ringcentral.com

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Phong Vu avatar image
Phong Vu answered

We will solve your problem via email support.

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Khadhar Koneti avatar image
Khadhar Koneti answered

Please drop an email to devsupport@ringcentral.com to get it resolved ASAP.

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