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steve-angelini asked mary-rose answered

Get Internal error. Please, contact customer support when logging into portal

i have one user that when connecting to the RC portal he get the following error
Internal error. Please, contact customer support.
we have a case open, but nothing back, need anyones help
case number 10820962 
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mary-rose answered
Hi Steve,

I checked on your case and it shows that it's a known issue. An email has been sent to you regarding the status.
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