OS X - 10.11.1
RingCentral for Mac
Release: 7.4.1.17562 (64-bit)
Mac users are experiencing two types of delays related to RC Desktop for Mac.
First - severe lag between desktop and mobile message delivery. Quite often can read message on mobile RC app before desktop app will even display notification of new message.
Second - lag or sometime no display of message thread. Clicking on a message thread (whether there is a new message or not) will display a blank screen with no message history. Closing that thread and re-opening will usually restore.
Third - hitting SEND from from desktop app will often show a 5-10second delay with the green progress bar and the word SENDING at the top.
Is this a client or server-side problem?
RingCentral for Mac
Release: 7.4.1.17562 (64-bit)
Mac users are experiencing two types of delays related to RC Desktop for Mac.
First - severe lag between desktop and mobile message delivery. Quite often can read message on mobile RC app before desktop app will even display notification of new message.
Second - lag or sometime no display of message thread. Clicking on a message thread (whether there is a new message or not) will display a blank screen with no message history. Closing that thread and re-opening will usually restore.
Third - hitting SEND from from desktop app will often show a 5-10second delay with the green progress bar and the word SENDING at the top.
Is this a client or server-side problem?