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jun-macahiya avatar image
jun-macahiya asked saadetswift16514 commented

RingCentral Conference - Skype For Business Integration

We are a heavy Skype for Business users and also a RingCentral customer.  Are there plans to allow integration between them. 

My use case is that currently, I have Intercall as a voice conferencing services provider.  I am able to integrate this with Skype for Business where everyone can join my meetings via Skype and/or Intercall.  I would like the possibility of getting rid of Intercall and use my RingCentral Conference instead.  Is this in the pipeline already?
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bjsvec avatar image
bjsvec answered
There is a Skype for Business integration for RIngCentral already:  https://www.ringcentral.com/office/features/skype-for-business-integration/overview.html

Were you aware?  Does it not meet your requirements?


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jun-macahiya avatar image
jun-macahiya answered bjsvec commented

This, I believe is different...  I typically have participants that are joined either via skype or via Intercall conferencing and they are able to be in a single meeting.

Within Skype for Business configuration, there are available audio conference providers which included Intercall, BT Conferencing, ATT Conferencing and PGI conferencing (Global Meet).

Is there a way to accomplish this in the current integration that you have?

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bjsvec avatar image bjsvec commented ·
I don't use or have access to SfB myself so you may be correct.  I think you would need everyone to join your RC conference that you can start from within SfB only.
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jun-macahiya answered saadetswift16514 commented
Is this integration part of your roadmap?
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saadetswift16514 avatar image saadetswift16514 commented ·
Hey Jun, check out this KB Article that goes through all of the different settings for the Skype Integration. 
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