I have a company number, 2500
when 2500 is called during office hours I want calls forwarded to an extension
when 2500 is called after office hours I want calls forwarded to multi-level IVR
when 2500 is called during holiday hours I want calls forwarded to a holiday IVR
Right now ring central support (four different tech support sessions later) has me set up this way:
when 2500 is called during office hours a custom rule forwards to an extension
when 2500 is called after office hours calls are forwarded to multi-level IVR
when 2500 is called during holiday hours I manually turn off the first custom rule, and turn on a different custom rule to forward to a holiday IVR
IS THERE A BETTER WAY? It's super easy to have IVR during office hours and extension after hours, why not the other way around?????
when 2500 is called during office hours I want calls forwarded to an extension
when 2500 is called after office hours I want calls forwarded to multi-level IVR
when 2500 is called during holiday hours I want calls forwarded to a holiday IVR
Right now ring central support (four different tech support sessions later) has me set up this way:
when 2500 is called during office hours a custom rule forwards to an extension
when 2500 is called after office hours calls are forwarded to multi-level IVR
when 2500 is called during holiday hours I manually turn off the first custom rule, and turn on a different custom rule to forward to a holiday IVR
IS THERE A BETTER WAY? It's super easy to have IVR during office hours and extension after hours, why not the other way around?????