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reception-desk123456789 avatar image
reception-desk123456789 asked mary-rose commented

iPhone onetap/ join via phone not working

U.S. account not working when we try to join a meeting via iPhone one tap, and by putting in the meeting id information. Is anyone having this same problem? Any solutions are appreciated.
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mary-rose answered
Hello Reception Desk,

Please try to uninstall/reinstall the app.
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reception-desk123456789 answered mary-rose commented
This is for dialing in, not the app specifically. Dialing in via the phone number and meeting id.
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mary-rose avatar image mary-rose commented ·
What error message are you getting?
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reception-desk123456789 avatar image reception-desk123456789 commented ·
It is asking to put in the meeting ID after already entering it multiple times
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mary-rose avatar image mary-rose commented ·
Please coordinate this issue to our Technical Support so that they can further investigate if there's any similar issues.

 
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