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andrewbrown9417 asked Phong Vu answered

Initiating call from Remote Desktop

We have an application that all of our users access via Remote Desktop. Some of our users have a RingCentral softphone on their local PC. Is it possible to initiate the call on the RDP session, initiate the call on the users softphone, and then get the call ID back to the RDP initiator (C# / .Net).

softphoneremote desktop
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Phong Vu answered

I am not sure how you want to initiate a call, but there are 2 endpoints for making phone call. Check out the documentation and let me know if you have further question

1. Ringout API (https://developers.ringcentral.com/guide/voice/ringout)

2. Callout API

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