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terrazas asked Jul 16, '20 Users Services and Products Analytics & Reporting

RingCentral Video Analytics

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kassia-borycki suggested Jul 7, '20 Users Services and Products Analytics & Reporting

Remove Call Abandonment Metrics Outside of Business Hours

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tad-lai suggested Jul 7, '20 Users Services and Products Analytics & Reporting

How to filter international calls

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garry-wu13811 suggested Mar 20, '19 pam-wood commented Jun 30, '20 Users Services and Products Analytics & Reporting

Line Graph on Performance Report as a PDF

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ch-james asked May 11, '20 ch-james commented Jun 26, '20 Users Services and Products Analytics & Reporting

Show recipient User AND number in email notifications for new text message

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kristen-jakupak asked Jun 17, '20 Users Services and Products Analytics & Reporting

Incorrect Number of Calls in User Report

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kelvin-chen suggested Apr 15, '20 cody-hunter commented Jun 12, '20 Users Services and Products Analytics & Reporting

Reporting and allowing for the "yesterday" to select time frame as well

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eddy-abreu suggested Jun 8, '20 Users Services and Products Analytics & Reporting

Idea

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esther-fournier suggested Jun 4, '20 Users Services and Products Analytics & Reporting

Add Analytics to System Status Indicators

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wendy-archer suggested Oct 31, '16 Sean Cox commented May 28, '20 Users Services and Products Analytics & Reporting

Provide log report for SMS texts

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david-wyatt9080 suggested Feb 28, '19 morgan-sabbe commented May 19, '20 Users Services and Products Analytics & Reporting

'Call Result' Outbound KPI in Analytics Portal

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2 Comments

janus-junker suggested May 19, '20 Users Services and Products Analytics & Reporting

conferece activity showing on the meeting dashboard (analytics)

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jonathan-chenard suggested May 12, '20 Users Services and Products Analytics & Reporting

Need the ability to clone existing reports

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jonathan-chenard suggested May 12, '20 Users Services and Products Analytics & Reporting

Need a way to report on time spent out of a Queue

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michael-arndt1083 asked May 8, '20 Users Services and Products Analytics & Reporting

RingCentral Video Analytics

Remove Call Abandonment Metrics Outside of Business Hours

How to filter international calls

Line Graph on Performance Report as a PDF

Show recipient User AND number in email notifications for new text message

Incorrect Number of Calls in User Report

Reporting and allowing for the "yesterday" to select time frame as well

Idea

Add Analytics to System Status Indicators

Provide log report for SMS texts

'Call Result' Outbound KPI in Analytics Portal

conferece activity showing on the meeting dashboard (analytics)

Need the ability to clone existing reports

Need a way to report on time spent out of a Queue

User performance report on call queue

Analytics & Reporting

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