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amy-price10636 asked jessicahernandez16518 commented Users Services and Products Analytics & Reporting

Can anyone clarify the difference in reporting between Missed calls and Abandoned calls?

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bob-keller asked bob-keller answered Users Services and Products Analytics & Reporting

I am looking to perform analysis of the individual members of a Ring Group. Can this be done?

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david-heusel asked david-heusel commented Users Services and Products Analytics & Reporting

understanding missed calls

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idea
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wendy-archer suggested Sean Cox commented Users Services and Products Analytics & Reporting

Provide log report for SMS texts

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company-b-department4881 asked david-mcclellan1 answered Users Services and Products Analytics & Reporting

Able to monitor hold time and when callers are placed on hold time

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marianna-clampett asked ron-gilbert commented Users Services and Products Analytics & Reporting

Historical reporting lacking

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Craig asked chris-benedetto answered Users Services and Products Analytics & Reporting

Agent Availability Trend

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ch-james asked ch-james commented Users Services and Products Analytics & Reporting

Show recipient User AND number in email notifications for new text message

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amy-price10636 asked arianna-dunne commented Users Services and Products Analytics & Reporting

Are #Refused calls part of #Inbound?

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hannah-tieu asked jenn commented Users Services and Products Analytics & Reporting

Share Reports to Other Users - Analytics

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jim-westmaas asked saadetswift16514 answered Users Services and Products Analytics & Reporting

Need hourly filters on new analytics to run reports for prime time over timeframe

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andrew-bockholt11443 asked saadetswift16514 answered Users Services and Products Analytics & Reporting

Historical Reports not showing all agents

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scott-alden asked saadetswift16514 answered Users Services and Products Analytics & Reporting

Analytics - How far back do dates go?

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laura-cm asked mary-rose answered Users Services and Products Analytics & Reporting

creating an external wallboard

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paul-king647 asked saadetswift16514 commented Users Services and Products Analytics & Reporting

Wildcard search on call logs

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