All Posts in Call Queue Group Settings - RingCentral Developer Forums

bklyn6409 suggested May 27, '17 jay-pk commented Mar 9, '20 Users Features Call Queue Group Settings

Send & Receive SMS with Call Queue Group Direct Number

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9 Comments

travis6921 suggested Aug 31, '17 george-gary10193 commented Mar 4, '20 Users Features Call Queue Group Settings

Simplify call queue manager logins

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5 Comments

catrin suggested Jul 14, '15 cj-tinsley commented Feb 25, '20 Users Features Call Queue Group Settings

Call Queue: Ability for Admin/Queue manager to log user in/out of queue

call queue

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jose-blanco suggested Jul 17, '15 orion-ryan3241 commented Feb 24, '20 Users Features Call Queue Group Settings

Call Queue: recording that tells customer what number they are in line

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orion-ryan3241 suggested Feb 19, '20 jetroy-braganza commented Feb 24, '20 Users Features Call Queue Group Settings

Call Queue Position Announcement

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1 Comment

alex-rivera9466 suggested Feb 19, '20 Users Features Call Queue Group Settings

Call announcement features are inconsistent

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Dean Moberg suggested Feb 14, '20 Dean Moberg commented Feb 16, '20 Users Features Call Queue Group Settings

The ability to pick up (barge into) a call that has already gone to voicemail would be a great feature.

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Oliver McClellan suggested Aug 26, '15 tim-lopez1 commented Feb 11, '20 Users Features Call Queue Group Settings

Hold Music: Looped music

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Chris Barr suggested Jul 7, '15 lisa-entzminger commented Feb 6, '20 Users Features Call Queue Group Settings

Caller ID: provide more advance or customized Inbound Caller ID options.

caller id group queue

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Xarak Khan asked Sep 28, '16 jessicahernandez16518 commented Feb 5, '20 Users Features Call Queue Group Settings

Having the error at its start up "E911 service is Limited" and later an icon on top right appears saying you can not make or receive call ?

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jason-martin1 suggested Mar 21, '18 dhouk commented Feb 3, '20 Users Features Call Queue Group Settings

Feature Request: Call Groups, Better Ring Grouping

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eric-callagher5555 suggested May 19, '17 eric-callagher5555 commented Jan 31, '20 Users Features Call Queue Group Settings

Options to remove the missed call notifications on desk phones

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test-account8194 suggested Nov 2, '18 Daniel de Leon commented Jan 22, '20 Users Features Call Queue Group Settings

call queue should overflow if agents are available but do not answer

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6 Comments

jeff-deen suggested Aug 2, '16 brad-swindell commented Jan 11, '20 Users Features Call Queue Group Settings

Company Call Handling: Send unanswered call queue to IVR menu

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10 Comments

jessa-remo16204 suggested Jun 18, '19 brad-swindell commented Jan 11, '20 Users Features Call Queue Group Settings

Routing calls back to auto-receptionist feature for Call Queue

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Send & Receive SMS with Call Queue Group Direct Number

Simplify call queue manager logins

Call Queue: Ability for Admin/Queue manager to log user in/out of queue

Call Queue: recording that tells customer what number they are in line

Call Queue Position Announcement

Call announcement features are inconsistent

The ability to pick up (barge into) a call that has already gone to voicemail would be a great feature.

Hold Music: Looped music

Caller ID: provide more advance or customized Inbound Caller ID options.

Having the error at its start up "E911 service is Limited" and later an icon on top right appears saying you can not make or receive call ?

Feature Request: Call Groups, Better Ring Grouping

Options to remove the missed call notifications on desk phones

call queue should overflow if agents are available but do not answer

Company Call Handling: Send unanswered call queue to IVR menu

Routing calls back to auto-receptionist feature for Call Queue

Call Queue Group Settings

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