question

Mark Hammans avatar image
Mark Hammans asked Phong Vu answered

Music between IVR Prompts

In the Auto-Receptionist IVR is there a way to have 'hold music' played between greetings, either through the configuration UI or programatically

ivr
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

·
Phong Vu avatar image
Phong Vu answered

I have not seen any such configuration from the UI. So definitely not from the API either.

I am not sure why do you need that. Isn't that more annoying to hear the menu options and while the caller is thinking or choosing an option he/she has to listen to the music? Seems unnecessary to me.

1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.