question

genemedics-health-institute2689 avatar image
genemedics-health-institute2689 asked ak answered

How can we add Permissions for Voip Calling in sandbox account?

I am using the demo of Web Phonecall and I have given all the permission in sandbox account as much I am able to. Now, when I am tried to log in from the web phonecall it says that I need to give VoipCalling permission. But, I can't see any option for that.
api permissionswebrtc
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

benjamin-dean avatar image
benjamin-dean answered
Thanks for your patience. This issue is a remnant from the WebRTC-Beta release which just finished up recently.

Currently, you will need to create a developer support case (FIFO) requesting the "VOIP Calling" API Permission be added to your application (please supply the Application ID in your email / support case). Remember the Platform Type for WebRTC-supporting apps must be "Browser-Based".

There is an Engineering ticket submitted to mass-enable the VOIP Calling API Permission for developers using the Platform.
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

george-shanlikian2695 avatar image
george-shanlikian2695 answered
I would like to do that please

1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

george-shanlikian2695 avatar image
george-shanlikian2695 answered
I have been working with Anil and other developers and they should have known about this and submitted this request many weeks ago.

1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

benjamin-dean avatar image
benjamin-dean answered
Anil is quite aware of both the need for this and how to add this API permission.

He may choose to handle adding this for you on his own, but that is not our formal process (which is what I documented here).

Developer Support cases are handled quite quickly and if you submit it today, it will be done by end of day tomorrow.
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

ak avatar image
ak answered
George,

We have clearly mentioned this in the README section of our official WebRTC SDK :
https://github.com/ringcentral/ringcentral-web-phone#configuring-your-ringcentral-app

This is an Advanced permission which would be added to your application from us. Kindly provide us the name of the application ( via Developer Support Case / email ) and we would add the VOIP Calling API permission right away. 

We apologize for any inconvenience caused. 
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.