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Kevin Solkowski avatar image
Kevin Solkowski asked ben-foster396 answered

Can I assigning an additional user to the 2nd line on the phone?

On the Polycom Desktop IP 321 Phone how do I go about adding a different extension to the 2nd line of that phone (so two users with different extensions can be line1 or line2 of the same phone). It's probably a super simple process but for the life of me I cannot figure it out.
add another line to a phoneadding another did to a phonecan a single phone have multiple extensions
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ben-foster396 answered
Chuck is right. We do have a new feature called Shared Lines, which is basically the inverse of what you're looking for - Shared Lines lets multiple desk phones use a single DID (phone number). But each individual phone can only have one line assigned to it.
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