question

Jonathan Robert Lefranois avatar image
Jonathan Robert Lefranois asked Jonathan Robert Lefranois answered

Any tips for removing the ghastly distortion at the END of a custom recording?

Hello,

I've browsed this forum, other forums, researched competitors sites, studied IVR's, fiddled with my audio editing software (Adobe Auditon CC), and I have come  close to getting a decent custom recording  except  for the life of me, I cannot do away with the (what seems to be intermittent) distortion at the end of the recording.

I've followed the recording instructions (PCM, 8kHz, 16 bit, mono ) left by many here and around the web, but for the life of me, no idea how to get rid of that sound. It sounds like a sudden windstorm/crunching/blast. 

Any help would be greatly appreciated. I actually hired someone to professionally record the prompts, but I cannot use them right now until this is solved.
custom recording
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Chuck Fuscone avatar image
Chuck Fuscone answered
Hello, use an Audio editing software like Audacity.  This will allow you to clean up that and re-save the wav file and re-upload.

I do this all the time for removing background noise and that static sometimes that exists

Audacity is a free download and works well.

Thanks

Chuck
Certified Ring Central Installer
ckfuscone@yahoo.com
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Jonathan Robert Lefranois avatar image
Jonathan Robert Lefranois answered
Thank you. Oddly enough Audacity is better at compressing these files than Audition, which appears way more complete in terms of software.

Definitely finicky but I seem to have something acceptable now.

Thanks

1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.