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Jaime Fuhr avatar image
Jaime Fuhr asked Judy Levy answered

message light stays on with no messages

This is a minor problem and has only happened a few times. After listening to and deleting my voicemail, the message indicator light sometimes stays on. Also, I got the new message dial tone when going to place the call, where it does three short bursts followed by a long one. Previously I could log into the website, go to Messages and delete them from the Trash. However today, that didn't work. I ended up leaving myself a voicemail message from my mobile phone. Then checked and deleted it from my desk. This killed the new message waiting tone and light. My deskphone is a Cisco 303.
message light
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Judy Levy answered
Thanks this made my message indicator light go away too!!
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