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Rick Collins avatar image
Rick Collins asked mike answered

Why doesn't my microphone work for my headset with the RingCentral app?

My microphone works with every other app I have except RingCentral. When I run the audio setup wizard and try the "default device" or my specific Logitech Wireless Headset, I can hear fine but no one can hear me when I call them. If I use Skype, people can hear me fine.
mobile appheadsetsmartphone appmicrophonemicrophone not working
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gene-beaty avatar image
gene-beaty answered
That makes no sense to me=no idea how to " forward the appropriate ports for the softphone in your router". Really do need an answer to this problem.
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mike avatar image
mike answered
Sorry, this is an old post with no response but if any of you are still having a problem feel free to reply and we'll try to help you out. 

Mik e
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