Pre update, all users needed to do was add a phone number to there phonebook and the extra spots on the sidecar populated with the contacts (you could edit the order in advance options)
Since the update the extra lines are blank and can not be programmed. Called support and they told me it was a issue with phone's firmware. I factory reset it and it works normally with the sidecar being fully programmable, but the minute I configure it to provision off of ring central it stops working.
This is a Polycom SoundPoint IP 650 , with 4.0.2.11307 ( it tried 5.x and 4.1.x firmware to no change)
Since the update the extra lines are blank and can not be programmed. Called support and they told me it was a issue with phone's firmware. I factory reset it and it works normally with the sidecar being fully programmable, but the minute I configure it to provision off of ring central it stops working.
This is a Polycom SoundPoint IP 650 , with 4.0.2.11307 ( it tried 5.x and 4.1.x firmware to no change)