I have 3 users on the latest version of Ring Central (3.6.28 I believe) and they both have a unique experience. Both are using Windows 7 and after some time a meeting as they are screen sharing, their computer will look and force a reboot. The meeting continues but users are unable to do anything else until the reboot. Looking in the logs from the machines I see an application crash of Skype. I am reinstalling the OS on one of the two machines tomorrow (as they are having other issues as well non-RC related) so I am going to try first an older version of RC Meetings to see if that mitigates the issue and then see if they can reproduce it with the new version and Skype at the same time.
-
- Ideas
- Developers
- Partners
- Users
- News & Announcements
- RingCentral App (Desktop)
- Integrations
- Features
- Services and Products
- Fax
- Billing & Invoicing
- Analytics & Reporting
- Announcement & Message Only Extensions
- Audit Trail
- Call Log
- Call Quality
- Call Recordings
- Caller ID/CNAM
- Canada RingCentral Support
- Conference Calling
- Desk Phones
- Employee Discussions (Private)
- Getting Started
- Global Office
- HUD - Heads Up Display
- IVR
- Limited Extensions
- Live Reports
- Multi-Site
- Outlook Integration
- QoS Tool
- RingCentral Channel Partners (Private)
- RingCentral Contact Center
- RingCentral Engage Digital
- RingCentral Engage Voice
- RingCentral Meetings
- RingCentral Phone (desktop)
- RingCentral Rooms
- RingCentral Webinar
- RingCentral app (Glip)
- SMS/Text Messaging
- SSO (Single Sign-On)
- Shared Lines
- UK RingCentral Support
- User Community
- User Interface Improvements
- User Settings - Messages Tab
- User Settings - Voicemail
- User Topics
- Training Resources
- Sign in