i am using the polycom 12 line phone we had it for 2 years and now that we moved all our company lines to it it seems to be acting up, can not make outgoing calls the key pad only responds to numbers 3,6,9and# anyone know how to fix the problem because we are a 24 hour emergency company yet ring central can never be reached at a time when all lines are down or the system is failing ,,any answers would be helpful
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