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hoopdy avatar image
hoopdy asked kim answered

Turn off connecting message/music

Hello! I would just like to know if there is a way to possibly turn off the connecting music/message completely. 

My intention is when I call the phone directly, I would like it to ring immediately instead of waiting for a minute or two listening to the connecting music. Is there anyway to skip that and just ring directly to the phone?

I have already turned off the setting in the account.

Thank you!
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kim avatar image
kim answered
Hoopdy,

The connecting music is something that the caller will hear on their end while the call is being connected/directed/forwarded to the user.  This Audio While Connecting does not slow down the call from being connected right away. If calls are taking some time to connect, that could be related to ISP, speed, or router configuration. 
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