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chris-pappas1233 avatar image
chris-pappas1233 asked office1276 answered

I can fax out but incoming faxes are being rejected why?

I can fax out but incoming faxes are being rejected by ring central why?
faxfaxingfailed faxfax troubleshooting
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mike avatar image
mike answered
There can be a number of reasons a fax might fail.  Take a look at this page:  Fax Troubleshooting Checklist

If you still have problems, take note of the times, dates, numbers faxing from and too, and then open a support case here:  Open a Case

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office1276 answered
I had this happen last week, my issue was because I had reached a maximum number of faxes (200). I had to sign in on their website and delete 200 faxes then I started receiving faxes again. Hope this info helps.
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