We need to let callers "self-serve" for basic tasks like checking their account balance.
Who out there has recommendations on how to add/integrate with backoffice solutions for basic self-service like this.
I am able to expose a secure webservice that the IVR / phone system can call to "checkAccountBalance" ... BUT ... how are folks doing this with RingCentral?
Who out there has recommendations on how to add/integrate with backoffice solutions for basic self-service like this.
I am able to expose a secure webservice that the IVR / phone system can call to "checkAccountBalance" ... BUT ... how are folks doing this with RingCentral?