We have been testing out and monitoring the HUD for our front office staff and have noticed the status (available/busy/off line) is often times incorrect, doesn't match the desk phone, or is "frozen" from the last status update. One of our lines has had an "Incoming call from..." blinking on her status for hours.
Each of us has rebooted the app, our phones and even the computer to resolve these issues. But after only a few moments they are reporting incorrect status again.
We are each running windows 7, RC App version 8.0.4.20112.
Thanks in advance for the help!
Each of us has rebooted the app, our phones and even the computer to resolve these issues. But after only a few moments they are reporting incorrect status again.
We are each running windows 7, RC App version 8.0.4.20112.
Thanks in advance for the help!