I have RC setup to first ring the iPhone app with zero seconds before forwarding (as instructed by RingCentral implementation person) and then, simultaneously, forward to my deskphone (Yealink W52P) which is set to ring for 25 seconds. It successfully rings both devices at the same time but I often get missed calls. I'm not sure if I need to increase the 25 second ring on the deskphone or not. It seems like a long time. Are callers really waiting 25 seconds before hanging up or going to my voicemail?
Ethan
Ethan