how do i retrive the call logs i purged accidently ?

Question

Answer 1 · 2017-04-13T21:02:11Z

mike answered Apr 13, '17

Please call support right away. They can usually restore them. This page has the contact phone numbers?

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Answer 2 · 2017-04-15T01:33:51Z

operator-extension5081 answered Apr 15, '17 mike commented Nov 10, '18

Dear Ring Central,

Please change the "Purge" button to "Delete all" and color the box in RED. When the button is next to the download button the assumption is made and mistakenly thinking download all and in fact it erases all. The word Purge sounds great but confuses the general public. I request that Ring Central make these necessary changes. I called Ring Central to recover this call log and the guy tried to BS me. The owner did this years ago and they fixed it, so if you accidentally did this then call Ring Central and tell them what you did and to reset it. You have to log off, so the changes will apply. I just got out call logs back. If you still need explanation please feel free to email me at johnparra@theperfectlimo.com or call 951-371-1733.

Cheers,

-John

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mike commented · Apr 17, 2017 at 06:25 PM

posting as feature request. Please reference the new conversation here: Change "Purge" button to "Delete" and color to red.

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