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steve-tamblyn3567 avatar image
steve-tamblyn3567 asked saadetswift16514 commented

Im a RingCentral Customer and hate it. The customer service is horrible. Everytime i need them they charge me for there screw-up

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saadetswift16514 avatar image
saadetswift16514 answered saadetswift16514 commented
Hello Steven,

I've made this discussion private so you can post count specific information. Could you provide more details, please?

Do you have any open cases currently? If so, what is the case number?
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jayme9103 avatar image jayme9103 commented ·
I opened a support ticket at the beginning of this week and nobody has gotten back to me yet. I talked to a rep and she told me to purge, but it did not work. I called to let her know but I haven't received any response. 
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saadetswift16514 avatar image saadetswift16514 commented ·
Hello Jayme,

I see that the agent sent you an email on 6/20 and is waiting for a response regarding if purging helped or not. You can log in and update your case by clicking the button below :)


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jayme9103 avatar image jayme9103 commented ·
I responded to another email that she sent and I left her a voice message. I will update the case status, but I did reach out to her in two ways.
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saadetswift16514 avatar image saadetswift16514 commented ·
Sounds good, Jayme. I will also reach out to the agent and let them know :)
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