Is there a way to transfer a call directly to voicemail for another extension within the group? On our previous phone system, we could do * then the extension and it would transfer straight to voicemail. Can that be done with this system? Example: Inbound call needs to be directed to another employee, but you know they are away at lunch. Instead of transferring and letting their phone ring and ring, can we transfer it directly to their voice mailbox? It saves our time as well as the person making the inbound call.
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