RingCentral offers four different support options (Live Chat, Phone, Community, Online Support Case) to meet your needs. Please view the description of each below to determine the most efficient method of contacting us for your personal need.
Community Support
The RingCentral Community contains over 1500 discussion topics. There is almost no question that has not already been asked here on the Community. This Community is the most efficient place to find answers to all the most popular FAQs, or find answers to questions that were not available in our Customer Care Center or Knowledge Base. Our Community is monitored by a mix of support agents, RingCentral Resellers and even members of our Product Team. You can also submit feature requests on the Community if you have ideas for improving our products and services. If you need to provide sensitive information, or do not want to post publicly, see " Open a Case" below.
Live Chat Support
If you are unable to find find your answers on the Community or Customer Care Center, but need immediate assistance. Live Chat will be your best option.
Open Support Case Online
Sometimes more complex issues arise that require additional research or escalation. This option works best if your issue is not time sensitive or when you need to attach supporting documents (files).
If your support issue is urgent, or requires details discussion, it is often best to speak with a live representative, in which case you are welcome to call us.
Phone Support
All of our Support numbers can be found here: Call Support
Community Support
The RingCentral Community contains over 1500 discussion topics. There is almost no question that has not already been asked here on the Community. This Community is the most efficient place to find answers to all the most popular FAQs, or find answers to questions that were not available in our Customer Care Center or Knowledge Base. Our Community is monitored by a mix of support agents, RingCentral Resellers and even members of our Product Team. You can also submit feature requests on the Community if you have ideas for improving our products and services. If you need to provide sensitive information, or do not want to post publicly, see " Open a Case" below.
Live Chat Support
If you are unable to find find your answers on the Community or Customer Care Center, but need immediate assistance. Live Chat will be your best option.
Open Support Case Online
Sometimes more complex issues arise that require additional research or escalation. This option works best if your issue is not time sensitive or when you need to attach supporting documents (files).
If your support issue is urgent, or requires details discussion, it is often best to speak with a live representative, in which case you are welcome to call us.
Phone Support
All of our Support numbers can be found here: Call Support
Phone support hours: Live phone support for RingCentral Office (2+ users) plans is available 24/7. Live phone support for RingCentral Office (1 user) is available 5:00 a.m.6:00 p.m. PT, MondayFriday (excluding holidays)
Non-English support available Monday-Friday 9am-6pm Central European Time (CET)
