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Chaitali avatar image
Chaitali asked Anirban Sen Chowdhary answered

API for extension info

I am looking for some API that can provide information on all the extension we have.

For example, out of multiple number of extension we have, we can get the info that which extension is getting the call and attending it. Can we check that from an API?

Any reference will be helpful.

extensioncall
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Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered

To get the extension details, you need to look the Account Call-Logs with following API:

/v1.0/account/{accountId}/call-log

with 'view' = 'Detailed', like this:

/v1.0/account/{accountId}/call-log?view=Detailed

Similar kind of question can be referred from here :

https://forums.developers.ringcentral.com/questions/318/how-do-we-identify-which-extension-picked-up-the-c.html

https://stackoverflow.com/questions/57445318/get-the-extension-details-from-list-of-extensions-that-got-the-call-in-ringcentr

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