article

Louise Leck avatar image
Louise Leck posted april-lansdown commented

Help your users set up their accounts

As the Administrator for your new RingCentral phone system, give users the  New User Setup tutorial, a step-by-step guide available now for distribution to your organization. Click here to download the document. 
user guideexpress setup
12 comments
1 |1000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

april-lansdown avatar image april-lansdown commented ·
I can not get it to take any password that I put in on setting up my ring central acct
0 Likes 0 ·
april-lansdown avatar image april-lansdown commented ·
I have read over the guide but it does not say what kind of password or how long and there is no green box beside it to help with guidelines on the password rules.
0 Likes 0 ·
saadetswift16514 avatar image saadetswift16514 april-lansdown commented ·
Hey April, that's odd. It should show you what the requirements are.

Do you have a screenshot?


0 Likes 0 ·
april-lansdown avatar image april-lansdown april-lansdown commented ·
https://community.ringcentral.com/
0 Likes 0 ·
april-lansdown avatar image april-lansdown april-lansdown commented ·
It always turns the first box red I have tried numbers, letters, combination of both and my email address. It wont take any of them.
0 Likes 0 ·
Show more comments
april-lansdown avatar image april-lansdown commented ·
I got my password to work. I download app and it said i had to get a code, sent for it  and it was 30 min or so before I could get free to get the code and then it said the following: I resend it to get another one but it says service is temporarily unavailable.  It also says don't close window.  What do I do?
0 Likes 0 ·
saadetswift16514 avatar image saadetswift16514 april-lansdown commented ·
Hi April, do you have a screenshot of the error message? Honestly, for things like this, it's best to contact Support Directly for assistance.
0 Likes 0 ·
april-lansdown avatar image april-lansdown april-lansdown commented ·
What number do I call to contact  support?
0 Likes 0 ·
saadetswift16514 avatar image saadetswift16514 april-lansdown commented ·
888-898-4591, Option 3
0 Likes 0 ·
Show more comments

Article

Contributors

louise-in-customer-support contributed to this article

Navigation

Related Articles

Activating a new account