Idea

desiree484 avatar image
desiree484 suggested vany wong commented

Configure Advanced Rules based on Time/Date to span through midnight

Advanced rules based on date/time does not allow you to create a rule that spans across 2 days.


Reproduction


Go to My Settings - Call Handling & Forwarding - Advanced - Create a rule based on date/time - mark start date as any time in the PM - mark end time as any date in the AM - Submit


Result


This will generate an error message stating there is a conflict that the TO field must not be greater than the FROM field. This type of rule can be achieved in the Biz Hours rules so it should also be an available option in the advanced rules section.
advancedrulesholiday rulesissues with advanced rules
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vany wong avatar image
vany wong commented
We have been told that this issue has been reported to the development team.  Is there any sort of ETA on when this will be fixed?  This issue causes us continual maintenance headaches  as we   have 4 shifts of contractors that work overnight.  This bugfix is desperately needed.

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