Idea

geoffrey avatar image
geoffrey suggested mike commented

Integrate: SMS messages

We would like to be able to send SMS order updates from our toll free number to customers in an automated way from our server. Along the lines of: "Your order has shipped UPS Tracking: 1ZXXXXXXXXXX".
apismsserver
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10 Comments

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Move Management Group Aaland avatar image
Move Management Group Aaland commented
I'd also like to see this.
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masis avatar image
masis commented
When will the API be ready?  I am also seeking to access SMS via API for both sending and receiving SMS messages in our Software Applications.  Also will RingCentral offer a SHORT-CODE option for SMS ?????
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Aaron Holt avatar image
Aaron Holt commented
Yes, we really need API text messaging, as well. This is the kind of feature that will help to separate you guys from the heard. Thank you for your consideration!
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Katherine Smith avatar image
Katherine Smith commented
any updates on this...would love to send sms after certain triggering events in my crm software solve360...
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dan-goldman avatar image
dan-goldman commented
In the heading of this conversation it says "implemented".
Does this mean that the SMS API is already functioning?
Where can I find the documentation?
I couldn't find any information, neither here in the forum, nor in RingCentral customer support center.
We desperately need the ability to send SMS programmatically.
 


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tt2 avatar image tt2 commented ·
Please feel free to visit developer.ringcentral.com and request an invite to our Private Beta of the RingPlatform.  You only need to fill out a one page form and a detailed follow up questionnaire. Then our team will be in touch with you to evaluate your integration use case.
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creditdoctorcompany avatar image
creditdoctorcompany commented
is api done now?
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creditdoctorcompany avatar image
creditdoctorcompany commented
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george-lalakidis avatar image
george-lalakidis commented
I have the Ring Central app for Android and there is no text message options. How are you able to send text messages which the Android app
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jb-ferguson avatar image
jb-ferguson commented
First, do you have a RingCentral Office account? SMS functionalty is free with an Office account.
Second, are you logging into your Android app with a digital line number? A toll-free number or any non-digital line number will not allow for SMS functionality.

Finally, in the most recent Android app, click on the carat symbol ( ^ ) in the bottom menu. It will open up a sub-menu of additional functionality, including New Texts.

For more information on SMS functionality, see here:
https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/How-to-send-an-SMS-with-your-Ring...

https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/RingCentral-Business-SMS-Frequent...
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mike avatar image
mike commented
unrelated to parent topic Please reference the new conversation here: Send SMS using main number
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