Idea

David Freitas suggested Apr 8, '14 Chuck Fuscone commented Oct 4, '16

Call Queue: Add the ability to see if a caller is holding in the queue? [Real time monitoring]

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dermatology commented Feb 15, '16

How does my organization sign-up for this feature and what are the additional associated costs?

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David Freitas commented · Feb 16, 2016 at 02:51 PM

Is real time queue monitoring ever a feature that will be released into the standard version of Ring Central?

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kim commented · Feb 16, 2016 at 02:34 PM

If you are interested in adding Contact Center to you account, please contact your sales rep.

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eric-greene2860 commented · Jul 28, 2016 at 02:53 AM

I do not see this as a feature and have been told it is not available. Has anyone else been able to sign up for this?

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young commented Oct 4, '16

This reply was created from a merged topic originally titled Call Queue to see current calls on pending for available call queue member. Call Queue to see current calls on pending for available call queue member, in order for me to monitor how many calls are currently waiting for available representative