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IT Xpress suggested kevin-oechsle commented

Desktop App: Memory Usage too high

Has anyone else noticed that the Softphone application gobbles up memory? My front counter PC is an average PC. Dual Core, 4GB of memory, hybrid hard drive. Lately I've noticed it was just dogging. HD light on constantly. All I ever really run on it is Chrome (very few tabs) and Quickbooks. So finally determined to figure out why it was so slow I start looking at the system internals and, well, come to find out the RC Softphone app was using TONS of memory:


I was floored by the memory consumption. And even idle, it was pinging the CPU for 3-10% on a regular basis. Needless to say, I disabled it on startup and recovered a nice chunk of RAM.
desktop appmemory usagesoftphone usageuses too much memory
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kevin-oechsle commented
The RC Phone app takes a ton of memory, but it also uses up to 60% of my CPU when a call comes in, that is insane! If my users are doing almost anything else their computer will freeze or just not register that the call is coming in. 
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