Idea

Peter Jensen avatar image
Peter Jensen suggested samantha-lee commented

Call Logs: view simultaneous rings in user's call logs

I have a main phone line setup to simultaneous ring 5 other extensions.  I would like those extensions to be able to see those calls in their call logs.  I cannot believe this is currently not available.  We are using the new softphone app on macs.
call logs
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samantha-lee avatar image
samantha-lee commented
Me too. I need to be able to see all call logs and call activity on all extension, If I have a call that comes in and then forwards to my phone, if we get disconnected for some reason, It takes me forever to find out which phone number they called so that I can look up the number to call back. I think it should definitely be if a user is an admin then all calls show up in the call record history. I can see how Peter needs the availability for his people to see all calls that were forwarded to their specific number.  
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