- U.S. Account
- Business: a University
- There are users that are legally blind and use a screen reader to help them through their workflow. The RC softphone does not currently work with their Windows screen reader or the Apple built in accessibility tool.
- User wants to make a call. When using their screen reader being able to select the RC application and then make a call using the keys.
- Able to support ADA users
- Related case: N/A
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