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OTF Fitness asked Phong Vu commented

How is resending SMS handled?

Using Python and and RingCentral SDK I made an app that would send an SMS message to phone numbers listed in a file in succession. After polling the message store I noticed that some of the messages had a "messageStatus" of "sendingFailed". I was wondering how this case is handled. Does the API attempt a resend on your behalf, or do you make another message request in hopes the next one succeeds?

smsfailed smsresend smssendingfailed
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Phong Vu answered Phong Vu commented

The system will automatically resent for 3 times. You can also check the "smsSendingAttemptsCount" to see if it reached the max value. It can be "sendingFailed" or "deliveryFailed".

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OTF Fitness avatar image OTF Fitness commented ·

If a resend is successful does it change the messageStatus attribute to reflect the new status?

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Phong Vu avatar image Phong Vu ♦♦ OTF Fitness commented ·

Yes, it does.

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