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RingCentral FAQ Account asked Chuck Fuscone commented

Why did I get charged for a calling credit package?

I'm not sure what this charge means. Please explain.
auto-purchasechargecredit card chargeunwanted charge
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TerritoryInvestGroup answered Chuck Fuscone commented
This charge makes no sense to me; I make no international calls, no 411 calls, and less than 20 minutes of calls last month.
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Chuck Fuscone avatar image Chuck Fuscone commented ·
Look at the call log the same time the package charge happened.  If there is nothing specific like a 411 call then call support and have the charge reversed.

I have found it is usually someone calling 411 that triggers it.

Check the call log to be sure

Chuck
Certified Ring central Installer
ckfuscone@yahoo.com
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