I've had this issue before, but I think it is more consistently happening. I currently have several RingCentral extensions forwarded to my cell phone. When I am unable to answer, most of the time, when a customer leaves a voicemail, it ends up on my cell phone's voicemail (not my RingCentral account).
Is this a common issue? Are there any known solutions?
Thank you!
Is this a common issue? Are there any known solutions?
Thank you!