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Stevie Hopkins asked

Can you route a transferred call back to the original employee if the transferred-to caller does not pick up?

When we transfer a phone call from one phone user to another and the other user doesn't pick up (maybe they're out to lunch!), can we set it to ring the original user who took the phone call and tried to transfer it?

Currently, it's set to go to that user's voicemail and we would prefer that not happen.
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