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Dominick Franzini avatar image
Dominick Franzini asked

How can I turn on / off the message waiting indicator (MWI) for a particular phone?

Before RingCentral rolled out its new interface earlier this year, there was a way to explicitly turn the message waiting indicator on or off for a particular phone. Where is this feature now? I have a phone for which the MWI will not light, even if there are new messages, and the lamp lights when the phone is first powered on. Thanks in advance to anyone who has any insight into this.
mwimessage waiting indcator
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