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thomas woodall asked Ross Davis commented

Why can't I import contacts from Gmail to RingCentral?

I am having some difficulty uploading contacts. In short, my contacts originated as google contacts and contain name, address, telephone, fax, mobile, company name and job title. I exported them as .csv and imported into ring central but the only thing that showed up was first and last name, nothing else. So, given that this is Microsoft based, I exported the google contacts to outlook.com account and attempted to export and import them from outlook.com account as a .csv and got the same result. Is there some trick to this that I am missing? BTW, we are talking about thousands of contacts here that I am loathe to have to reenter.
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Ross Davis avatar image Ross Davis commented ·
my email is rkd777@gmail.com if you could send that template to me I'd greatly appreciate it, thanks
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