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thomas woodall avatar image
thomas woodall asked

Why won't my desk phone work?

My desk phone will not work. (I'm learning and a newbie) Received today and just plugged everything up. Tells me to power it off and try again. My web account says that the order is in progress and my softphone is awaiting replacement. Anything I need to do to make sure ringcentral knows I have received my phones so I can start using them? Or is that even the problem?
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