question

scott-tilton avatar image
scott-tilton asked sm answered

Why are outbound calls ringing then giving a busy signal?

Today for some reason lots of our users are reporting that when they try to make outbound local calls, it rings once or twice, then goes to a fast busy. Why is this, and how do we fix it?
outbound callsbusy signalcan't make outbound calls
1 comment
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

ben-foster396 avatar image ben-foster396 commented ·
This was a brief (2-hour) service interruption. For future reference, the best place to check the status of the RC system is our Support Center ( http://success.ringcentral.com).
0 Likes 0 ·
Dustin Showers avatar image
Dustin Showers answered
im experiencing this today with select outbound calls.
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

sm avatar image
sm answered
We have the same problem.  It does not happen every time, it appears to be random, but it is a big problem when you have people trying to dial out and cannot. Please fix this problem.
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

ben-foster396 avatar image
ben-foster396 answered
Hi all - in the future, navigate to our Support Center to check system status.
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.