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Anthony Pang asked

Why do I have problems using the Softphone on my computer?

Hi,

I have so much problem connecting my computer to the RingCentral Softphone software. There are cases when the software shows status of "Not signed in". Every time when I try to click sign in the software doesn't have any response. This problem is temporarily solved by disconnecting and re-connecting to the network to force the software to react but this is really an ignoring "band-aid" solution. Does anyone have the same problem and are there any solutions to it?

Many thanks!
can't logincan't connectconnection issuescan't login softphoneconnection
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