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ryan-hoskin2236 asked trisha commented

How do I pick up another phone that's ringing?

I want to be able to pick up one of my coworker's lines if their phone is ringing and they're not at their desk.
monitor callspick up another linepick up calls
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trisha avatar image trisha commented ·
We have the same need - call pickup when an extension is ringing and we want to pick it up before it goes to voicemail - Presence is NOT the same thing at all.

Generally it's a star-key sequence (with our old VOIP provider it was *98).

I just need to know what the star-key sequence is for RingCentral.  We don't want to change our routing, just occasionally be able to pick up a coworkers ringing phone if they've stepped away - we try to be sure all calls are answered whenever possible.
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