When I block a number on the activity log, does it block the number for all users?

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Answer 1 · 2015-05-19T15:34:46Z

John Broker answered May 19, '15

This reply was created from a merged topic originally titled Very simple question. I need to block a number. I know the number just need to bl.... How do I do this. It shows up on my caller i.d.

Thank You very much.

John

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Answer 2 · 2015-05-19T16:22:21Z

mike answered May 19, '15

See: Blocking Calls and Faxes Using RingCentral Online Account for the procedure.

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Answer 3 · 2015-06-17T02:33:42Z

jay3627 answered Jun 17, '15 jay3627 commented Nov 27, '17

I blocked a number from the administrator account (block calls and faxes setting) and we continue to receive failed fax attempts from that number.

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mike commented · Jun 17, 2015 at 02:52 PM

Hello Jay, I double checked with one of our engineers and this is normal. The call block feature stops it at our network so the logs will still show the call, but in the case of a fax number spamming you, it will stop all the faxes.

Mike

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jay3627 commented · Jun 17, 2015 at 04:38 PM

Thanks Mike!

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