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treye avatar image
treye asked danno147 commented

Disable Message Waiting Indicator Light

With RingCentral, is there a way to turn off the "Voicemail message waiting indicator light" on the Cisco SPA-303 without logging into your portal, if you are already getting your voicemails sent to you in email?
messageindicatorlightwaiting
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danno147 avatar image
danno147 answered
Under Notifications click the radio button "mark message read" and the MW light will not light.
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ringcentral35 avatar image
ringcentral35 answered danno147 commented
I think Danno has the right advice:

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danno147 avatar image danno147 commented ·
I agree with Claudio and myself!  (LOL)  Seriously, it's always quicker to do yourself and not have to reach out to support and wait for the case to work.  Reason being; things change and you'll eventually have to turn it back on down the road.  Plus, I forget things like this and what I had for breakfast this morning. 
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ringcentral35 avatar image ringcentral35 commented ·
Going to Notifications and inside of Notifications.
Remember to SAVE twice, I mean inside the notification pop up and below Messages and Notifications...

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mike avatar image
mike answered
If you want it off indefinitely, we can do it from our end. Just open a case and give us the serial number for the phone you want it disabled on.  
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